Office Access Status and Communication Details
Like many other businesses around the country, Norton Collar Lund Lilley, PLLC has been working on how to responsibly address the issues surrounding the COVID-19 outbreak. We want to assure you that the health and safety of our staff and clients is of utmost importance. With that said, we would like to limit the number of people in and out of our office to minimize everyone’s potential exposure to the virus. Beginning today (3/17), we will have limited staff in the office. Most of our staff will work remotely. Therefore, we ask that you consider electronic means of communication and delivery of information during this time. We offer several options for electronic receipt and delivery of confidential information:
- We can receive documents from you electronically through our free online portal system on our website, or email through a ShareFile link. If you have not used our portal in the past and would like to have one set one up, please contact Marcie Reinhard in our office at email@example.com and she will be happy to assist you. If you are working with a team member in our office the best way to contact them is via email. However, you can call the office and leave a voice message for them to respond to; we will be checking voice messages regularly. If you need to send documents, you can send the information directly via email using the ShareFile link at the bottom of the staff members’ email signatures. or upload to the portal.
- We can deliver documents to you electronically using our portal, or through email using the ShareFile link. You can also sign all the necessary tax forms electronically, eliminating the need to come to our office.
- If you feel it is necessary to come into the office to drop off information, there will be a drop off station by the front door. Also, if you plan to come by the office for pick up, please contact the receptionist beforehand so that she can have your information available for a quick delivery.
Impact on Tax Return Preparation and April 15th Deadline
Although we expect that an extension of the April 15th tax filing deadline will be announced any day now, as of this writing nothing has been officially approved. Therefore, we are operating as if the deadline remains unchanged. If an extension is approved, we will provide more information at that time.
Most of the team can work remotely so tax preparation will not stop, nor will our work processes change significantly. However, just like most businesses the COVID-19 pandemic will have a direct impact on our efficiency, and we cannot operate at our normal tax season capacity. Therefore, we request your patience as we work as diligently as we can to complete your tax returns and other projects.
Thank you for your understanding during this time. We encourage you to stay safe and healthy. Please feel free to contact us with your questions and concerns.
The NCLL Team